Privacy Policy

Privacy Policy

This Privacy Policy is provided by Hermes Ventures Ltd. (“we, our or us”, “Company”) to inform you of our policies and procedures regarding the use, disclosure and collection of personal information that we receive when you visit www.23traders.com (the “Site”) and when you use any of our services available through the Site (the “Service”, “Services”).

We value your security and privacy. Protecting your privacy is one of our top priorities. This privacy policy sets out how we collect information regarding Site users, what we may do with it, and what you can do to protect your privacy.

This Privacy Policy is subject to changes which will be made by the Company and therefore may from time to time be updated and/or amended and/or changed.. We advise you to read and review this Privacy Policy from time to time  for any changes that may become applicable in the future.

This Privacy Policy is an essential part of the Site’s General Terms and Conditions (the “Terms and Conditions”).

1. Information Collection

Personally Identifiable Information

While you are using the Service, you will be asked to provide us with certain personally identifiable information that can later be used to contact or identify you and manage your account (“Personal Information”), as well as granting you access to certain restricted parts of the Site and the Service. This Personal Information may include your name, mailing address, email address, telephone number, credit card details and bank account details. The Company may request further details according to its sole discretion. It is hereby mentioned that the Company may require different Personal Information and/or other required details and/or documentation from each client on a “case by case” basis. . The Company keeps information of your trading actions as well as monitors and records part and/or all of our communications with you. We also have the right to present links on the Site in a format that enables us to monitor whether these links have been followed or not.

Non Personally Identifiable Information

 While accessing the Site and using our Services, we gather the following information and details.

a) Information that your internet browser sends every time you visit a website or online       service (“Log Data”). Log Data may include, but is not limited to, your computer’s Internet Protocol (IP) address, type of browser, the web page you were on before   you arrived at the Site and information you search for on the Site and Service. Further, when you access the Service via a mobile device, we may gather a PushID, subject to your consent as indicated by you in the mobile application and a Mobile IP Address.

b) Our Site uses  “cookies” to gather information. A cookie is a data file that we send to your computer’s hard disk for record-keeping purposes. We use “persistent cookies” to save your username and login password for upcoming logins to the Site. We use “session ID cookies” to     permit certain features of the Service, to better understand how you interact with the Service and to keep track of web traffic routing on the Site and aggregate usage of the Service. You can order your browser, by changing its options, to stop accepting cookies or to remind you before accepting a cookie from the website you visit. In a situation where you do not accept cookies, however, you may not be able to use all features of the Site or all functionality of the Service, in case you will choose to change your browser settings and not accept cookies, you hereby understand and agree that you will not be able to use the full scope of Services offered by our Site.

c) Our Site uses Google Analytics, which is a web analytics service provided by Google, Inc. (“Google”). We use Google Analytics to help us gather data regarding your use of the Site. The information created by the cookie about your visits of the Site (including your IP address) may be passed on to and stored by Google as it sees fit, we assume no responsibility for the information stored by Google and the use which will be made with it..

d) We collect the above mentioned information to administer and operate services, prevent fraud, defend our legal rights and for the purpose of compliance with regulations regarding the services we provide.

Third Party Sites

This Privacy Policy only applies to the Service provided on our Site. We do not have control over other websites, applications, URL’s, other sites and/or other services that provide information, banners,  advertisements and/or links from within our Siteor the Service.. We strongly encourage you to read the privacy policies and other terms of such third parties’ websites, applications or services before accessing or using them.

2. How We Use Information

Personal Information is used for the following purposes: (I) to provide the Service, (II) to manage your use of the Service and any accounts you may have with us, (III) to personalize your experience, (IV) to let you know about service announcements, (V) to let you know about further information and offers from us that you may find useful or interesting, such as promotional materials, marketing or newsletters, (VI) on behalf of and according to instructions of a third party, such as our advertising partners, (VII) to execute our Terms of Use, (VIII) to settle any disputes between users of the Site or the Service, or between such users and us, and (IX) to connect with you to obtain feedback from you regarding the Site and the Service. If you decide at any time that you no longer wish to obtain such announcements, information or offers, please follow the unsubscribe instructions provided in the communication.

 We use information that is not Personal Information for the above mentioned purposes and to (I) keep track of and examine use of the Site and the Service and for the technical administration of the Site and the Service, (II) make the Site and the Service better, (III) create and obtain useful data and information concerning the interests, characteristics, website and Service use behaviors of our users, and (IV) verify that users of the Service meet the criteria necessary to process their requests.

Furthermore, with respect to both Personal Information and other information:

a)         Aggregate Information and Non-Identifying Information. We may share collected information, including questions and offers created as a result of your use of the Service, that includes non-identifying information and Log Data, with third parties for industry analysis, demographic profiling, other commercial purposes which we see fit and to provide advertising about other products and services. Any collected information shared in these situations will not contain your Personal Information.

 

b)         Combined Information. We have the right to link and combine certain Personal Information with non-Personal Information to enable us to create information packages and services that are better tailored to your interests and   preferences. Among others, combining this information may allow us to improve and personalize the Site and the Service. If we combine or link any information with your Personal Information, the final combination will be handled as Personal Information under this Privacy Policy.

c)         Service Providers. We have the right to hire third party companies and individuals to facilitate the Service, to provide the Service on our behalf and to perform services related to administration of the Service or the Site (including, without limitation, maintenance, hosting and database management services, web analytics, payment processing and administration).

d)        Compliance with Laws and Law Enforcement. We work together with government and law enforcement officials and private parties to enforce and respect the law When there is any suspicion of fraud or breach regarding the trading performed by the user, the privacy policy allows us to disclose your private data as needed, including to credit reference and fraud prevention agencies. The same applies for the national and international enforcement bodies and courts when they require this kind of information, as laws and regulations demand. This may include but is not limited to subpoenas, to protect our or a third party’s rights and property, to protect the safety of any person or of the public, or to stop or prevent any activity we may consider to be or that may  pose a risk of being inappropriate, illegal or legally actionable.

e)         Business Transfer. We have the right to sell, transfer or otherwise share some and/or all of our assets, including among others your Personal Information and Log Data, in any situation of a merger, acquisition, reorganization or sale of all or substantially all of our shares or assets, or if by any reason we happen to file for bankruptcy.

Furthermore, we have the right to post extra supporting privacy notices with respect to specific services.

3.Changing or Deleting Your Personal Information

Our users have the right to update, correct, review or delete their Personal Information, if not required to be kept by law or for legitimate business reasons. If you delete and/or omit   such information, your account may be deactivated.

Furthermore, we have the right to delete any information provided by you or related to you, in accordance with our policies in effect at any time.

4.Security

 We strive to protect your information. We use a variety of measures designed to keep your information safe from unauthorized access and disclosure. Nonetheless, we cannot fully guarantee that your Personal Information or private communications will be protected from unauthorized disclosure or use.

If you receive an email inviting you to update your Personal Information, do not answer or click on any links. You should instead send us an email at support@23traders.com if you receive this type of email or any other suspicious email regarding your Personal Information.

 5.International Processing or Transfer of Information

 Your information may be processed, handled or moved outside of your country, state, county or other area where the privacy laws may not be as protective as those in your jurisdiction.

6.Contacting Us

 If you have any questions or concerns about this Privacy Policy, please contact us by email at support@23traders.com or by telephone at 448433780160.

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